DEEPWATER HORIZON VOLUNTEER FORM (scroll down to fill out)
Wednesday, September 28th starting at 4PM
STATION 1: GREETERS
A - Red Carpet Greeter (1 or 2): Encouraging people to take photos on the red carpet and prime then for a video clip interview or a photo. Thank them for coming to see the film and say the name of the film. This is their space to look after and be sure all the event equipment and decor looks good.
B - Entrance Greeter (1): Direct traffic and answer questions next to movie poster in front of Atrium. "Thank you for coming to the show"
STATION 2: LIFF MEMBERSHIP & DONATION TABLE
C - Membership Sales (1 or 2): Sara Oliver said she is happy to do this or anything else. The additional person can be Membership Sales in the front of atrium asking people if they would like to become a member or donate then pointing them to table.
D - Donations (1): Accepting donations and discussing tiers. Catherine
STATION 3: PHOTO & VIDEO
E - Red Carpet Photographer (1): Red carpet and photos of audience before the film begins. No cameras in theater when the movie starts. Let me see if Aaron can send someone.
F - Pre and Post Film Videographer (1): Would be good to get people saying something about the film for us to send to distributor since it happened here. We just booked one.
STATION 4: SHOWRUNNERS
G - LIFF Show Runner 1 @ Box Office (1): Answering any LIFF related questions and being a friendly face. Also works with Box Office clerk to open up lines on time, make line transitions properly and change auditoriums. Overseeing customer service of both lines upon entrance into theater. Responsible for alerting all security if there is any incident in a timely and efficient manner. Responsible for all LIFF items to return to storage and be inventoried as well as tech or monetary items to accounting. Working with Ushers in front of house.
H - LIFF Show Runner 2 @ Auditoriums (1): Overseeing Volunteers and customers upon entrance into theaters: this includes flow of traffic, seating, technical aspects of speaker setup in front of auditoriums and removal at the end of show, etc... Responsible for alerting all security if there is any incident in a timely and efficient manner. Responsible for all LIFF items to return to storage and be inventoried as well as tech or monetary items to accounting. Working with the Tech, Head Seating Usher, Hallway Usher, etc... Working with ushers in back of house.
STATION 5: USHERS
I - Lobby Usher (1): Asks "General Admission or Member, Patron, Press or Guest List (VIP)?". If Lobby Usher is facing the doors points to his/her right for General Admission line which should have a sign that they are responsible to make sure stays up. Points to these left to VIP Line which is in front of the concessions box office. There need to be stations setup for both the GA line and the VIP line. Cinemark General Manager can set these up for us. Lobby Usher needs to run the lobby and be sure the stations, signage and crowd flow is correct. As well as answer questions.
J - VIP Line Ushers (2) - (Patrons, Members, Press & Guest List): Confirm that people standing in the VIP line in front of the indoor box office are VIP by looking at their phone email or print out. Answering any questions. That line opens at 6:30 pm. If there are people who come late. We stop the General Admission line and open the VIP line up. We hold the VIP seats in both auditoriums until 5 minutes before show time. General Admission only gets those seats 5 minutes before show time. Then we can hold four in each auditorium for late arrival VIP until 7:30 pm. Then open up those seats. VIPs can go right into auditorium as soon as they reserve their seat.
K - General Admission Usher (2): Confirm that people standing in the general admission line are in fact general admission and answer questions. Hold the line until it opens at 7:00 pm. Stop the line and coordinate with VIP usher to allow VIP priority access to box office and seating. General Admission can go right into auditorium as soon as they reserve their seat.
L - Ticket Takers (0): Cinemark staff does this. Since it is their ticketing they will tear off half and give half to the person which will have their seat row and number.
M - Hallway Usher (1): "Thank you for coming to the show. Show is this way. Auditorium xxx" points people in the direction of the auditorium. When we open up the second auditorium Hallway Usher needs to notify people the new auditorium number. This needs to be coordinated with all Usher Team so there is a smooth transition. The order starts from the Cinemark Box Office.
N - Door Usher (2): "Enjoy the show". Keeps the door open with a door stop and assists security. Closes door when show starts. Makes sure there are mounted posters on easels in front of each auditorium where the film is screening. There are no stanchions at the door or in the theater.
O - Head Seating Usher (2): With a pen light directs people to their seats based on the row and seat number. If there is talking, responsible for asking people to keep quiet and not use phones. Present during entire film. Responsible for alerting all security if there is any incident in a timely and efficient manner.
P - Tech Usher (2): Makes sure that the DCP and KDM are working. In constant communication with Cinemark managers. Walkie to the projectionist when to play the film once the talk is complete. Can also use a hand signal to projectionist as well to roll the film. Personal introduction and clear communication is vital between Cinemark tech and the Tech Usher. Stays in the theater for the duration of the show to be sure of sound and picture quality. Responsible for alerting all security if there is any incident in a timely and efficient manner. Tech Usher should be in charge of setup and take down of the PA speaker system and microphone for each auditorium. There is only one so it will need to be moved for the second auditorium after the first film begins.
All Volunteers need to have security phone numbers in their cell phones and / or have walkies that security is also on the same channel. This is discussed with a team meeting with security at 6:45 pm next to ticket taking booth.
STATION 6: SECURITY
Q - Plain Clothed Officers (2): Sit in top row above and overlooking door entrance below in each theater.
R - Off Duty Sheriff's Officers (2): Stationed next to ticket taking booth prior to hallway.
S - Perkins Rowe Security: also has security that operates outside for Perkins Rowe. They can let us into Perkins Rowe storage, but should also be involved if there is any incident.
STATION 7: EVENT SETUP & BREAKDOWN TEAM
T - Event Setup & Breakdown: Set up begins at 4 pm with red carpet, step and repeat, boots, flowers, tables, signage both in atrium, in lobby and outside of auditoriums.